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Customer Preferences

CRYMBO Oracle allows receiving Bussiness/ institution to define and customize which identity fields they want to receive from senders. This flexibility ensures that each Bussiness/ institution gets exactly the data they need—no more, no less—while respecting compliance and privacy.

Preference Model​

Each Bussiness/ institution can set:

  • Required Fields: Fields they must receive (e.g., Name, DOB)
  • Optional Fields: Fields that are helpful but not mandatory
  • Blacklisted Fields: Fields they never want to receive

These preferences are stored in the CRYMBO registry and evaluated by the AI during field recommendation.

Custom Rules Interface​

Preferences can be managed via:

  • CRYMBO Connect Dashboard
  • Bussiness/ institution Admin API
  • Encrypted JSON Profiles

Example Configuration​

{
	"required": ["name", "dob"],
	"optional": ["national_id", "email"],
	"blacklist": ["passport_number"]
}

Real-Time Matching​

When a request is initiated:

  • AI checks regulatory rules
  • Cross-references customer preferences
  • Outputs an optimized field set that satisfies both

Feedback Loops​

  • Bussiness/ institution can rate or flag received data
  • AI refines future suggestions based on this input
  • Patterns are tracked per Bussiness/ institution and user segment

Benefits​

  • Regulatory alignment with operational needs
  • Minimizes over-sharing of sensitive data
  • Enables personalized compliance logic at scale

📌 Next Step: Learn how the AI Learning Engine improves over time